TheRightSize, Inc., a new Business-to-business internet service that
enables consumers to better gauge what size apparel to order when shopping
online, has signed on JCPenney.com as a business subscriber.
Additional subscribers set to participate in the B2B start-up include
Fashion500.com, SmartCasual.com, Ocean Pacific, Puma International and
Seattle Pacific Industries, whose brands include Union Bay and Sergio
Valente.
Ernesto Aguirre, chief executive officer of TheRightSize, told WWD
Friday that the site will go live at the end of September. The service is designed to benefit businesses by sharply curtailing
consumer returns because of improper fit. According to the San Francisco-based company, the costs associated
with fit-related returns are estimated to reach $35 billion by 2003, up from
$25 billion in 1998.
TheRightSize uses a patent-pending “Rosetta Stone” technology
that can make accurate fit recommendations in a variety of brands and styles
by computing data given by consumers on their measurements and tastes.
“It's artificial intelligence,” Aguirre explained. “The technology
is currently used for predicting weather. If you give it certain parameters, (the technology) can predict what
is going to happen weather wise. "In our application," Aguirre continued, “you tell us what you
have in your closet, what you like and what fits you best. We can predict what other things you would like and what is likely to
fit you.”
Aguirre’s company hosts the application on the sites of its
business partners. In the case of JCPenney.com, for example, shoppers who log on will see a link to
TheRightSize engine where they can register their preferences and data. When done, Aguirre explained, shoppers are immediately taken back to
the original site where they can continue browsing.
“The data is already on file, so I can ask the J.C. Penney site
what jeans would be best for me,” the CEO said. “The system is real time and would recommend three or four styles
instantaneously.”
Although TheRightSize is starting with apparel, the company will add
footwear to the application when it upgrades its systems in January 2001. “It has a use for everything that is size-related including
sporting equipment,” Aguirre said. He noted that the system can help consumers pick the right tennis racket based
on a consumers weight, height, strength and other preferences.