News & Press Releases

THERIGHTSIZE(tm) WILL SHRINK THE HIGH COST OF SIZE-RELATED MERCHANDISE RETURNS

New business-to-business service to focus on fit

SAN FRANCISCO, April 11, 2000 -- Senior executives from the apparel, e-commerce and credit card industries have developed a new business-to-business commerce enabler to help solve the most frustrating and costly problem that manufacturers and suppliers face in the trillion-dollar size-related apparel marketplace - the return of merchandise that does not fit. San Francisco-based TheRightSize, Inc. today announced their intention to reduce the rate of size-related returns and increase supply chain efficiencies through an innovative, patent-pending technology, which they call the "Rosetta Stone of Fit."

For US retailers alone, total costs of fit-related returns are conservatively estimated to reach $35 billion by 2003, up from $25 billion in 1998. These costs are rooted in a fundamental fact of the apparel industry: It is difficult for consumers to know their size without physically trying on an item they've never worn before. Increased sales through web and catalog channels only exacerbate the fit returns problem.

"Our mission is to improve our business subscriber's bottom line by increasing customer satisfaction, reducing size-related returns and adding top line growth," said TheRightSize co-founder and CEO Ernesto Aguirre.

Aguirre, who served previously as president of apparel for high-growth companies Esprit, JoeBoxer Corp. and Perry Ellis Mens, brings more than 30 years of apparel industry experience to TheRightSize. TheRightSize management team includes co-founder and president/COO, Krishnan Menon, who was formerly global practice leader and managing partner of the Retail Practice at US Web/CKS (now MarchFIRST). Menon is a well-known Internet veteran who is a member of the W3C, a founding member of the Standard for Internet Commerce, and serves on Microsoft's Internet Advisory Board.

TheRightSize was founded by former Ikonic Interactive founder/chairman/CEO Robert May. May chairs the board of directors that includes Malcolm Williamson, currently president/CEO of Visa International and former president of Standard Charter Bank, and Philip Schlein, USVP venture partner and former president/CEO of Macy's California. TheRightSize is Mr. Williamson's first e-commerce board. "I'm excited to contribute my experience in payments and global business strategies to quickly grow TheRightSize worldwide," he said.

TheRightSize management team is supported by an advisory board of retail and e-commerce experts, including: Ron Franks, former senior vice president of operations for Gap Inc.; Edward M. Jones III, director of the Fashion Institute of Technology and former president/ CEO of Sigrid Olsen; Greg Shove, former vice president of interactive marketing at AOL; and Scott Galloway, founder of RedEnvelope.com and chairman of Prophet Brand Strategy.

TRS raised $1.5 million dollars in Series A funding from a group of well-respected angel investors including: Doug Alexander, managing director of Internet Capital Group; Scott Galloway; Harry Motro, former CEO of Infoseek/Go Network; Paul Sagan, president/COO of Akamai Technologies; and others.

TheRightSize will launch the service later this year on-line, by e-mail and telephone, and eventually at point-of-sale in retail stores. For more information about TheRightSize, visit their Web site at www.therightsize.com or call 650.552.0800.

Press Contact: Merle Goldstone
Telephone: 650.259.0356
Fax: 650.259.0275
e-mail: mgoldstone@therightsize.com

Copyright (c) 2000, TheRightSize, Inc. All rights reserved.